Shipping policy

Shipping Information

Orders are processed and shipped as soon as possible after payment has been successfully completed.

We offer FREE DHL shipping worldwide on all orders. Every shipment is handled through DHL, providing reliable international delivery and tracking information once your order has been dispatched.

Please note that we cannot guarantee exact delivery times for international shipments. Delivery speed may vary depending on customs clearance procedures, local regulations, weather conditions, flight schedules, and other factors beyond our control.

We ship worldwide. Shipping times may vary depending on your country of residence and the destination of your order.

Estimated Delivery Time

Worldwide DHL Delivery: approximately 7–14 business days.

Please note that delivery times may occasionally be affected by customs inspections, weather conditions, transportation delays, or other logistical circumstances. We appreciate your patience and understanding.

Shipping FAQ

Is shipping included in the prices?

Yes. We offer FREE DHL shipping worldwide on all orders.

How will my order be shipped?

All orders are shipped via DHL and include tracking information once dispatched.

How do I change my delivery address?

Please contact us immediately if you need to change your delivery address. Once an order has been shipped, we are unable to modify the shipping address.

Customer Service: info@vandaldepartment.com

How do I cancel an order?

If you wish to cancel your order, please contact our customer service team as soon as possible. Orders cannot be cancelled once they have been shipped.

Customer Service: info@vandaldepartment.com

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Shipping policy